Shipping policy

Thank you for shopping with us. Below you’ll find everything you need to know about how and when your order will be delivered.

Order Processing Time
• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
• During high-demand periods (sales/holidays), processing may take slightly longer.

Shipping Locations

We currently ship to:
• United Kingdom (UK)
• United America (USA)
• Canada (CA)
• Australia (AU)
• NewZealand (NZ)
Estimated Delivery Time 

After your order is processed, delivery usually takes:
• 3–5 business days

Please note: Delivery times are estimates and may vary due to courier delays, weather, peak seasons, or unforeseen events.

Shipping Costs
• Shipping fees (if applicable) will be shown at checkout before you complete your purchase.

Tracking Information
• Once your order ships, you will receive a tracking number by email.
• Tracking may take 24–48 hours to update after dispatch.

Address Accuracy

Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect or incomplete address, you may be responsible for additional reshipping costs.

Delays & Lost Packages

If your order is delayed beyond the estimated timeframe:
1. Please check your tracking link first.
2. If you still need help, contact us at: [your support email] with your order number.

If a package is confirmed lost in transit, we will work with the courier and offer a suitable resolution (replacement or refund where applicable).

Damaged Items

If your item arrives damaged, contact us within 48 hours of delivery at [your support email] with:
• Your order number
• Clear photos of the item and packaging

We’ll review and help you with the next steps.

Contact Us

For shipping-related questions, contact:
Email: [craazystuf@gmail.com]
Hours: Monday–Friday, 9am–5pm